Cookies policy

The CUSTOMER CARE TECHNOLOGIES, SL website (www.reclamio.com) uses its own and third-party cookies.

COOKIES AFFECTED BY THE REGULATIONS AND EXEMPT COOKIES

According to the EU directive, the cookies that require informed consent from the user are analytical cookies, advertising and affiliation cookies, with the exception of those of a technical nature and those necessary for the operation of the website or the provision of services. expressly requested by the user.

TYPES OF COOKIES

a) According to the entity that manages them

There are own Cookies (those that are sent to the user's terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided) and third-party cookies (those that are sent to the user's terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies).

b) According to the time they remain active

There are session ones (designed to collect and store data while the user accesses a web page) and persistent ones (in which the data is stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie. -can range from a few minutes to several years-).

c) According to the purpose for which they process the information they collect

They may be:

• Technical cookies (necessary for the use of the website and the provision of the contracted service)
• Personalization cookies (which allow the user to access the service with predefined characteristics, such as language, browser type, regional configuration, etc.)
• Analysis cookies (collect information about the use of the website)
• Advertising cookies (collect information about users' personal preferences and choices)
• Affiliate cookies (allow you to track visits from other websites, with which the website establishes an affiliation contract)

TYPES OF COOKIES USED BY THIS WEBSITE

Necessary (1)

Necessary cookies help make a website usable by enabling basic functions such as page navigation and access to secure areas of the website.

Statistics (15)

Statistical cookies help website owners understand how visitors interact with websites by collecting and providing information anonymously.

Social media cookies

While you browse our website, cookies from our social networks may be stored in your browser.

• Facebook cookies, see more information in its cookie policy
• Twitter cookies, see more information in its cookie policy
• Instagram cookies, see more information in its cookie policy
• Linkedin cookies, see more information in its cookie policy
• Pinterest cookies, see more information in their cookie policy
• Youtube cookies, see more information in its cookie policy

REVOCATION

At any time you can access your browser settings by accepting or rejecting all cookies, or select those whose installation you support and which you do not, following one of the following procedures, which depends on the browser you use:

• Google Chrome (in the Tools Menu):
  Settings > Show advanced options > Privacy (Content Settings) > Cookies
• Microsoft Internet Explorer (in the Tools Menu):
  Internet Options > Privacy > Advanced
• Firefox:
  Options > Privacy > Cookies
• Safari, iPad and iPhone:
  Preferences > Privacy
• Opera:
  Settings > Options > Advanced > Cookies

These browsers are subject to updates or modifications, so we cannot guarantee that they will completely adjust to the version of your browser.

Another easier way to revoke or modify your consent is through the link that is always visible at the bottom left of our website.

DEACTIVATION/ACTIVATION AND DELETION OF COOKIES

To restrict or block cookies, it is done through the browser settings.

If you do not want websites to place any cookies on your computer, you can adjust your browser settings so that you are notified before any cookies are placed.

Please note that if you do not wish to receive cookies, we will no longer be able to ensure that our website functions properly.

Each browser has a different method to adapt the settings.

To disable cookies on your mobile phone, consult the device manual for more information.

You can obtain more information about cookies on the Internet, http://www.aboutcookies.org/.

Given the way the Internet and websites work, we do not always have information about cookies placed by third parties through our website.

Therefore, if you encounter these types of cookies on this website and they are not listed above, please let us know.

INFORMATION RELATED TO THE PROCESSING OF PERSONAL DATA (ART.13 RGPD)

Who is responsible for the processing of your personal data?

CUSTOMER CARE TECHNOLOGIES, SL is responsible for the processing of the personal data that you provide us, located at Av. Francesc Macià, 60 - Torre Millenium - Floor 10, office 1 - INFINITUM GROUP – 08208 – Sabadell (BARCELONA) and with CIF B66546425 Telephone 934459764 and contact email [email protected].

If you do not want websites to place any cookies on your computer, you can adjust your browser settings so that you are notified before any cookies are placed.

What do we use your personal data for?

The information collected through first-party cookies (session and user input cookies) are typically used to track user actions when filling out online forms on multiple pages, or as a shopping cart to track purchases. items that the user has selected by clicking a button, or to customize the user interface when visiting the web page.

The information collected through third-party cookies is the following:

Through analytical cookies, your browsing habits are analyzed to improve the services provided;

Through behavioral cookies, information about user preferences is collected to manage advertising spaces in the most effective way possible;

Through advertising cookies, the performance of advertisements is measured and product recommendations based on statistical data are provided.

What is the legal basis for the processing of your personal data?

The legitimacy for the processing of your personal data is given by your consent, granted at the time of contacting us, for the use of analytical, behavioral and advertising cookies;

To whom do we communicate your data?

No data will be transferred or communicated to third parties, except by legal obligation or to the third parties indicated in the case of use of cookies managed by them.

What is the retention period for your data?

The retention period for the data collected is that indicated in the table on the use of cookies on this website.

What are your rights?

The rights that protect the user are those of access, rectification, deletion, portability of the same, withdrawal of consent (without affecting the legality of the treatment granted prior to its withdrawal), opposition to the treatment, limitation (in certain circumstances) and to file a claim with the supervisory authority (the Spanish Data Protection Agency, www.aepd.es).